Frequently Asked Questions (FAQs)

Answers to commonly asked questions about Beaconstac hardware and the platform

Sneh Choudhary avatar Claire Mossberg avatar Ravi Pratap avatar
10 articles in this collection
Written by Sneh Choudhary, Claire Mossberg, and Ravi Pratap

What do 'Notifications', 'Clicks' and 'Unique Visitors' mean?

Understanding the Beaconstac's dashboard analytics
Sneh Choudhary avatar
Written by Sneh Choudhary
Updated over a week ago

How to add images in a Markdown Card

Setting background and adding images in markdown cards
Sneh Choudhary avatar
Written by Sneh Choudhary
Updated over a week ago

Why is my campaign not showing up as a notification?

Reasons why notifications may not show up on smartphones
Sneh Choudhary avatar
Written by Sneh Choudhary
Updated over a week ago

What happens to the notification once a user is no longer in range of the beacon?

Notifications do not show up once a user moves out of the range of a beacon.
Sneh Choudhary avatar
Written by Sneh Choudhary
Updated over a week ago

Can I modify the Eddystone URL on the beacon?

Claire Mossberg avatar
Written by Claire Mossberg
Updated over a week ago

How long does it take for a notification to show up on a smartphone?

What happens when a user is in the range of the beacon?
Sneh Choudhary avatar
Written by Sneh Choudhary
Updated over a week ago

Can I change the font type, size and color on markdown cards?

Designing and customizing markdown cards - Font type, color and size
Sneh Choudhary avatar
Written by Sneh Choudhary
Updated over a week ago

Can I use my own beacons?

Beaconstac does not support other beacon hardware
Ravi Pratap avatar
Written by Ravi Pratap
Updated over a week ago

If I set one location for the pocket/keychain beacon, will it work if I move away?

Sneh Choudhary avatar
Written by Sneh Choudhary
Updated over a week ago

What is Physical Web?

Understand what it means and what can you do with it
Claire Mossberg avatar
Written by Claire Mossberg
Updated over a week ago